Patrick James » Finance http://www.patrickjames.co.uk/blog I see madness all around Wed, 22 Dec 2010 02:24:42 +0000 en hourly 1 http://wordpress.org/?v=3.0 Financial Paranoia http://www.patrickjames.co.uk/blog/2009/11/02/financial-paranoia/ http://www.patrickjames.co.uk/blog/2009/11/02/financial-paranoia/#comments Mon, 02 Nov 2009 21:38:31 +0000 admin http://www.patrickjames.co.uk/blog/?p=584 Continue reading →]]> Today I went to Halifax Online website with a view to checking I’m not overdrawn and moving some money from a small savings account to my current account to prevent me becoming overdrawn. This conscientious activity was prompted by the new Halifax charges on their overdraft “facility”. These charges are absolutely outrageous imho. Anyway at the “My Accounts” page of the Halifax website there is a menu to transfer money from one account to another and it isn’t there at the moment. I phoned Halifax customer services online help desk and the woman I spoke to told me that it should be there and it is very strange that it isn’t. I tried it in Safari and Internet Explorer 8 and emptied the cache and all, but it still isn’t there.

Transfer menu not there
It’s not there

I know this is an example of extreme paranoia, but I couldn’t help but imagine that maybe it has gone to prevent people from transferring their cash. In truth it doesn’t make sense that because the new arrangements don’t start for a few weeks yet.

I’ve emailed Halifax about it and I am waiting for the reply. At the end of the email I put that I wanted to charge Halifax a £25 administration fee for my writing the email.

]]> http://www.patrickjames.co.uk/blog/2009/11/02/financial-paranoia/feed/ 0